TaskRabbit website and its app are back online after a cyber security breach. Stacy Brown-Philpot, CEO of TaskRabbit posted a detailed statement about the event saying:
“While our investigation is ongoing, preliminary evidence shows that an unauthorized user gained access to our systems. As a result, certain personally identifiable information may have been compromised,”.
The company also said that a third party forensics team is currently working to identify the compromised information to inform the affected users. The CEO also said that all the activity is monitored by the company so if there is a malicious event we can track it easily.
The company also that it is going to add new security measures to make their login process more secure and also to reduce the amount of the data retained on their customers.
The CEO of the company also listed some important points on how the company is going to take new security measures seriously.
- Examining ways to make our login processes more secure;
- Evaluating our data retention practices to reduce the amount of data we hold on Taskers and Clients, where appropriate; and
- Enhancing overall network cyber threat detection technology
She also said,
Our Taskers and Clients are the lifeblood of our business. We care deeply about our community and are committed to being a better neighbor. With our website and apps back online, we hope you will give us the opportunity to regain your trust.
There is also a mention that this incident is not going to be dropped and they will update the outcomes of the event as we move on.
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Source: TechCrunch, TaskRabbit