Leaseweb Hosting Provider Admits Security Breach Following Downtime

Cloud hosting firm Leaseweb recently disclosed a security breach after its Customer Portal suffered downtime. The incident surfaced online after the firm started informing its customers about the matter via email, confirming system restoration works.

Leaseweb Discloses Security Breach

According to Bleeping Computer, Leaseweb recently suffered a security breach affecting its cloud environments. While details are yet to arrive, the firm has admitted enduring the attack via emails to its customers.

As reported, Leaseweb officials noticed a breach in “certain areas” of their cloud environment on August 22, 2023. This impact on a specific cloud-based infrastructure triggered downtime.

Investigating the matter confirmed the intrusion, compelling the firm to pull off sensitive critical systems that affected the Customer Portal. While it caused inconvenience for the customers, the firm quickly started remedial procedures to restore the systems, assuring the customers full restoration within a few hours.

Besides rectifying the issue, the service also mentioned hiring a dedicated Digital Forensics and Incident Response (DFIR) security firm to investigate the attack in detail.

Nonetheless, the service confirmed detecting no malicious activities on its systems besides unauthorized access.

According to the updates shared on its website, Leaseweb has restored its Customer Portal, ensuring full operations.

For now, no further details have surfaced online about the incident, including the attackers’ identity and their intentions. While such intrusions may constitute the beginning of a long-term malware attack where the threat actors initially prefer to remain dormant, Leaseweb’s prompt breach detection may have averted such steps. Yet, the firm hasn’t stated anything about sharing more details about this attack (until the time of writing this story).

Leaseweb is a cloud hosting and web services provider based in The Netherlands. The service, operating since 1997, boasts a huge network of 26 data centers in Europe, Asia, North America, and Oceania.

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