Home Cyber Attack Barnes & Noble Went Down Following Cyber Attack

Barnes & Noble Went Down Following Cyber Attack

by Abeerah Hashim
Barnes & Noble cyber attack

Joining the trail of cybersecurity victims, now appears the bookseller Barnes & Noble as they suffered a cyber attack. The service’s online systems went down following the incident.

Barnes & Noble Cyber Attack

The famous bookseller Barnes & Noble exhibited service disruptions towards the end of the previous week. However, things weren’t clear at that time. Yet, speculation about a malware attack surfaced online shortly after.

According to The Register, customers also suffered serious issues while using the bookseller’s apps

Finally, in a tweet on October 14, 2020, Barnes & Noble confirmed to have suffered a system failure. Though, they didn’t reveal any details of the matter causing this failure

Though, following the disclosure of the attack, Barnes & Noble sent emails to their customers informing them of the cyber attack. As stated in their email,

It is with the greatest regret we inform you that we were made aware on October 10, 2020, that Barnes & Noble had been the victim of a cybersecurity attack, which resulted in unauthorized and unlawful access to certain Barnes & Noble corporate systems.

However, they did not precisely mention whether it was a malware attack, or more specifically, a ransomware attack.

All they did in a Friday update tweet was to announce pausing the Free Friday.

What’s Affected? What Not?

In their email, they confirmed that the incident did not affect the customers’ financial information stored with Barnes & Noble. It’s because the service encrypts all of such data.

Your payment details have not been exposed. Barnes & Noble uses technology that encrypts all credit cards and at no time is there any unencrypted payment information in any Barnes & Noble system.

However, the cyberattack might potentially have affected the personal details of the customers. Though, they haven’t yet found evidence of such an impact.

While we do not know if any personal information was exposed as a result of the attack, we do retain in the impacted systems your billing and shipping addresses, your email address and your telephone number if you have supplied these. We also retain your transaction history, meaning purchase information related to the books and other products that you have bought from us.

For now, no other details are disclosed. Yet, the firm will inform the customers when more details are available.

You may also like

2 comments

Rachel October 28, 2020 - 1:10 am

Same, and they are radio silent. Completely unacceptable for them to not send any updates on the situation. We should get credited to our original payment method for every book we purchased and can’t access.

Cora U. October 24, 2020 - 6:38 pm

WHEN are they going to have the system fixed? I still havent recieved my e-books but they sure charged me for them

Comments are closed.

Latest Hacking News

Privacy Preference Center

Necessary

The __cfduid cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis.

cookie_notice_accepted and gdpr[allowed_cookies] are used to identify the choices made from the user regarding cookie consent.

For example, if a visitor is in a coffee shop where there may be several infected machines, but the specific visitor's machine is trusted (for example, because they completed a challenge within your Challenge Passage period), the cookie allows Cloudflare to identify that client and not challenge them again. It does not correspond to any user ID in your web application, and does not store any personally identifiable information.

__cfduid, cookie_notice_accepted, gdpr[allowed_cookies]

Advertising

DoubleClick by Google refers to the DoubleClick Digital Marketing platform which is a separate division within Google. This is Google’s most advanced advertising tools set, which includes five interconnected platform components.

DoubleClick Campaign Manager: the ad-serving platform, called an Ad Server, that delivers ads to your customers and measures all online advertising, even across screens and channels.

DoubleClick Bid Manager – the programmatic bidding platform for bidding on high-quality ad inventory from more than 47 ad marketplaces including Google Display Network.

DoubleClick Ad Exchange: the world’s largest ad marketplace for purchasing display, video, mobile, Search and even Facebook inventory.

DoubleClick Search: is more powerful than AdWords and used for purchasing search ads across Google, Yahoo, and Bing.

DoubleClick Creative Solutions: for designing, delivering and measuring rich media (video) ads, interactive and expandable ads.

doubleclick

Analytics

The _ga is asssociated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.

The _gat global object is used to create and retrieve tracker objects, from which all other methods are invoked. Therefore the methods in this list should be run only off a tracker object created using the _gat global variable. All other methods should be called using the _gaq global object for asynchronous tracking.

_gid works as a user navigates between web pages, they can use the gtag.js tagging library to record information about the page the user has seen (for example, the page's URL) in Google Analytics. The gtag.js tagging library uses HTTP Cookies to "remember" the user's previous interactions with the web pages.

_ga, _gat, _gid