One more digital finance facility has suffered a cybersecurity incident. The latest victim is the Voyager cryptocurrency broker that suffered a cyber attack. While the service suffered a brief outage during the incident, it’s now back online.
Voyager Crypto Broker Cyber Attack
Reportedly, the cryptocurrency broker Voyager has recently fallen prey to a cyber attack. Following the incident, the service went offline to protect its systems.
The news surfaced online as the users suffered disruption and halt of trading at the broker. Initially, Voyager merely announced a ‘maintenance’ to the customers via emails and tweets. Yet, they calmed down the users by assuring the safety of funds.
Voyager is currently undergoing maintenance. We will notify you once the services are back online, and trading has resumed.
We apologize for the inconvenience. All funds are safe, and we appreciate your patience.
— Voyager (@investvoyager) December 28, 2020
After some time, they disclosed a cyber threat that compelled them to pull their services offline.
Voyager would like to thank you for your patience while our system is offline. We detected a threat to our system, and as part of our process and procedures to secure funds and customer information, we promptly shut down the system.
— Voyager (@investvoyager) December 28, 2020
Later, via a series of tweets, they confirmed a compromise of their DNS server that they swiftly recovered.
Our DNS system was compromised earlier today but has since been recovered. We have resolved the issue and are now working to ensure the successful propagation of the resolution.
Besides updating the customers via Twitter, Voyager also issued a press release disclosing the cyber attack and their eventual recovery from it.
Service Back Online
Although the cyber attack caused a trading halt at Voyager, the service managed to quickly fend-off the attack. For this, they had to go offline to prevent potential damages. As Steve Ehrlich, Co-founder and CEO of Voyager, stated,
Customer funds and security are of the utmost importance to Voyager. Whilst all funds and crypto are secure we have had to temporarily halt trading on the platform and we sincerely apologize for the inconvenience and thank our clients for their patience. We caught the attempted intrusion quickly and took the system down immediately to protect customer assets and information.
Unfortunately, I was faced with a tough choice today. We were alerted by our tracking system, and we decided to take the system offline. Safety and security of customer assets and information is paramount. I appreciate all the support of the community as we work through this.
— Stephen Ehrlich (@Ehrls15) December 29, 2020
However, Voyager worked quickly to recover from the incident. Eventually, they succeeded in coming back online in a day.
