Home Did you know ? Guide to Performing Internal Social Engineering Testing

Guide to Performing Internal Social Engineering Testing

by Mic Johnson

Even the finest cybersecurity defenses have one flaw in common: humans. Understanding this, criminals frequently use social engineering to prey on the vulnerability of company staff. However, businesses can use social engineering testing to determine how susceptible their employees are to deception or coercion.

Organizations must ensure that their staff members are sufficiently prepared in detecting and thwarting a social engineering threat if they are to defend the firm from all these kinds of risks. Training is a wonderful opportunity to educate staff members about the organization’s policies as well as some of the fresh and typical social engineering techniques that are employed daily against all kinds of individuals.

What Is An Internal Social Engineering Test?

Social engineering attacks, often known as “people hacking,” involve individuals with bad intentions using cellphones, mailing, or in-person solicitations to gain unauthorized or personal information, install malware, harm the reputation of the business, or make money unlawfully.

Only approximately 3% of malware tries to take advantage of a bug in the system. 97% of the time, social engineering is used.

Through social engineering testing, you may identify your workers’ areas of vulnerability while also offering them the chance to practice dealing with real-world dangers like phishing emails and bogus phone calls. The exam findings will make it extremely evident to leadership where their biggest human weaknesses are and where more training has to be concentrated.

How to Get Ready for Social Engineering Testing

Telling someone you don’t have to is not advisable. Why? The fewer individuals who are aware of the assessment, the better. This restriction does not imply that nobody should be aware of the test. Another issue that can arise is if one individual decides to test everybody while keeping the other people in the dark. The client’s chosen few insiders will be summoned to establish goals with the social engineering team. A launch committee’s objective is to pinpoint the most critical possessions and information as well as the company’s fears. The security staff can then focus their attention on gathering the most important data for you. Provide as many details as you can to the testers.

Steps To Conducting Internal Social Engineering Test

Your employees are the heart and soul of your business, yet while they’re working hard to boost sales and keep your business competitive, they could make blunders. A social engineering operation often uses one of the following four methods:

Telephone-based phishing

To gauge their level of security awareness, Digital Defense will call all inner employees and, upon demand, your vendors. Make an effort to particularly gather material that could be exploited to get accessibility to your system resources or content without authorization or under pretenses.


The employees will receive email campaigns from Digital Defense asking them to phone a local hotline for further details. In response to the call, Digital Defense engages in social engineering. Make a deliberate effort to gather any data that could be utilized to get accessibility to your computing resources or material without authorization or with fraudulent authorization.

Web-based phishing

To obtain confidential material, Digital Defense will generate personalized emails asking the recipient to visit a particular website (i.e. phishing). By building a unique website that resembles your internal or open webpage, you can collect user input using this technique.

Email-based phishing

Employees that are approached by Digital Defense will receive emails asking them to respond with data in a specific manner. Following data collection, risk analysis is performed.

Following Up

It’s critical to keep in mind that testing staff will surely result in errors. For this reason, social engineering testing is beneficial since it enables your organization to recognize its flaws and develop strategies for growth. The most crucial aspect of your assessment may be the follow-up conversations you have with staff, both those who succeeded and people who failed.

Making sure staff members are aware of what they may have handled differently and fostering curiosity are critical components of your follow-up. The objective of social engineering testing, as previously said, is to assist your workers in strengthening your defenses, not to deceive or frighten them into compliance. It is possible to overlook genuine attacks or errors by intimidating staff into concealing shortcomings, whether they were a dubious file that was opened or a dubious link that had been opened. If staff members are reluctant to speak up, the document they received and read may result in a compromise of your core network since it went unreported and you weren’t able to react.

End Note

A corporate entity can evaluate its defense capabilities at the vulnerable point of its technological backbone by using social engineering tests. Either an internal audit department team or an outside business with expertise in this assessment can carry out these checks.

In either case, the organization seeking the test must perform thorough research and ensure that the team or firm conducting it possesses the necessary industrial credentials, like the Certified Ethical Hacker (CEH), to offer the assessment relevance and credibility.

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